Shop Policies

Please Read Before Purchasing

Terms & Conditions

Thank you for visiting our shop among many options. 🌟

We appreciate your time and consideration!

Although this is a bit long, it includes important information to ensure a smooth and trouble-free shopping experience. Please read it carefully before making your purchase.

Cancellations and Changes

All our products are made to order, so we cannot accept cancellations or changes once your order is confirmed.

If you have any questions, feel free to contact us via message before placing your order.

How to Order

💅 Custom Size Order Based on Your Nails 💅

Please confirm your nail size using the sample size tips.

If you’re in a hurry, you can measure your nails using a tape measure and place your order accordingly.

We highly recommend first-time customers to purchase the sample clear tips to avoid sizing mistakes, as errors in nail size are common. 😢

Estimated Shipping Time

◉ The estimated shipping time is listed on our shop’s homepage.

(If you purchase sample tips, the production timeline begins after we confirm your size.)

📩 For urgent orders or special requests, please contact us in advance via message.

Shipping Information

Our nail tips are made to order and will take 10 to 14 days for production before shipping.

⚠️ We are unable to accommodate requests for delivery by a specific date or expedited shipping.

We kindly ask for your understanding.

Shipping Methods:

1. Small Package + Registered Mail (with tracking)

• Compensation of up to ¥6,000 for loss during shipping.

2. EMS (with tracking)

• Compensation of up to ¥20,000 for loss during shipping.

📦 For customers purchasing multiple sets of nail tips, we recommend using EMS for added security.

Delivery typically takes 3 days to 2 weeks depending on the destination.

◉ Each set of nail tips is carefully packaged on a nail display card, wrapped in bubble wrap, and decorated with a cute touch of wrapping. 🎀

Delivery dates cannot be guaranteed.

We are not responsible for loss or damage during shipping.

• If the provided address is incorrect and the package is returned to us, reshipping fees will be the customer’s responsibility.

Please double-check your address and name when placing your order.

Product Information

◉ Our nail tips are handmade and very delicate.

◉ Each piece is carefully crafted to ensure the best quality.

◉ Please handle them gently to avoid damage from impacts, drops, or pressure.

◉ We use professional-grade materials trusted by nail salons, so you can shop with confidence.

Due to the handmade nature of our products, the following conditions may apply:

• Designs using irregularly shaped parts may differ slightly, and sizes or patterns may be adjusted to fit your nail size.

• Colors may vary depending on the settings of your device (phone, computer, etc.).

• The clear tips we use may vary slightly in size or curve based on our supplier.

💡 Keep the nail tips out of reach of children.

Custom Duties and Import Taxes

For international orders, import duties and taxes may apply. These fees are not included in the product price and are the customer’s responsibility.

A.nail does not provide refunds for these charges.

Agreement to Terms

By completing your purchase, you agree to all the terms and conditions outlined above.

Please note that returns, refunds, and exchanges are not accepted.

If you have any questions not covered here, feel free to contact us anytime. 💌

Thank you for reading all the way through. 🌷✨